Customer Experience Banker
Company: Huntington Bancshares Inc
Posted on: June 8, 2021
A Customer Experience Banker is a Financial Concierge for our
walk-in customers. You are responsible for retaining and growing
consumer and business customer relationships by proactively
identifying financial goals and needs and recommending appropriate
deposit, loan and other banking products and services. You will
process customer transactions accurately and efficiently in order
to provide exemplary customer service while educating customers on
bank products, services and technology.
Your responsibilities include:
- Providing excellent customer service and effectively resolving
- Being proficient in understanding and educating customers on
consumer deposit products and consumer lending.
- Proactively identifying opportunities to grow customer
relationships through a disciplined sales process, new customer
follow-up program, outbound calling, and sourcing referrals from
customers and partners.
- Educating and referring customers to other areas of the bank to
deepen relationships and build a strong partnership.
- Adhering to all operational, security, risk and regulatory
policies and procedures.
- Demonstrating acumen in sales, customer service, relationship
management, banking, consumer lending, business banking, business
lending, communication and presentation.
- High School Diploma
- 1 year customer service in banking, financial services or goal
driven retail sales. Can include military service in an
administration, contracting, civil affairs, or similar role
- Career minded individuals that want to join an organization
where they can gain experience and build a career. Huntington
provides career paths and development plans to get you where you
want to go
- Bachelor's Degree
- Cash handling skills preferred but not required
- Comfort with technology such as mobile services and online
banking services is a plus
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site
for more details.
Agency Statement: Huntington does not accept solicitation from
Third Party Recruiters for any position
Keywords: Huntington Bancshares Inc, Lakewood , Customer Experience Banker, Other , Lakewood, Ohio
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