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Entry Level Processor

Company: Quest Diagnostic
Location: Lakewood
Posted on: June 7, 2021

Job Description:

Entry Level Processor- Cleveland, Ohio (2nd shift schedule - Tuesday to Saturday) Tuesday - Friday 3pm-11:30pm and Saturday 11am-7:30pmBasic Purpose:The SPT I is responsible for general support functions within the Specimen Processing Department. This position requires passing a data entry assessment. Functions performed may include but are not limited to data entry of test orders, presort, pickup and delivery of processed specimens to the laboratory, centrifugation and aliquoting. Department is a production environment, with emphasis on productivity/quality standards and departmental completion times. All functions must be performed with confidence, accuracy and in a timely manner. Job is complex and requires that employee have good organization skills and ability to learn and understand specimen types related to test(s) ordered by client. The SPT I must have the ability learn and understand the compliance regulations related to test ordering which may change on a daily basis. This position is critical to quality for customer satisfaction. Additionally, since many changes do occur from day to day, great flexibility on the part of the SPT I is required. Majority of SPT I work, on the nightshift, but based on staffing needs weekends, holidays, on call and overtime is a requirement.Duties and Responsibilities:Able to perform all responsibilities of the Specimen Preparation AssistantDemonstrates an ability to learn the job duties assigned to the SPT I, and develops an understanding of how all the functions in Specimen Processing fit togetherIdentifies problems and in some cases, may resolve issues with specimen types such as missing information etc.Demonstrates an understanding of the compliance policies related to test ordering, which requires developing ability to research test ordering information on translation tables, computer system, and the directory of servicesMeets standards for production and accuracy within 6 monthsUnderstands the complex relationship between test(s) ordered and specimen receivedCompletes all required written documentation, legibly and within the assigned timeframeMeets or exceeds all performance expectations to include attendance, adherence to work schedule and demonstrates Quest values and behaviors through work performance and peer and team interactionIs open to learning additional functions within Specimen Processing to allow timely progression to the next levelPerforms other duties as assignedQualifications: Education Preferred:HS diploma or equivalentWork Experience:Medical background preferred which includes medical terminology applicable to a clinical laboratoryPrevious experience in a production environment preferredPhysical and Mental Requirements:Position requires data background with abilities to enter 6,000 alphanumeric keystrokes/hourWorks in a biohazard environment, practicing good safety habitsAble to sit or stand for long periodsHandles multiple tasks simultaneously and works in a production environmentOther:Communicates effectively with all levels of staffMaintains composure while working under pressureReflects good judgment at all times when determining what action to take when resolving problemsAdheres to Quest Diagnostics core values, safety and compliance policies and proceduresKeeps work area neat and cleanDemonstrates strong interpersonal skills that foster a positive environment.Demonstrates flexibility and ability to adapt to change Associated topics: collections officer, credit, document, loan, loan closer, loan collections, loan interviewer, loan processor, process, verification

Keywords: Quest Diagnostic, Lakewood , Entry Level Processor, Other , Lakewood, Ohio

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