Guest Service Representative (GSR)
Company: Gulf Coast Hotel Management Inc
Location: Auburn Hills
Posted on: April 1, 2026
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Job Description:
The Guest Service Representative is a team member of the
MainStay Suites Auburn location. This is a well-established Choice
Hotels extended stay brand. In addition to being part of an
established brand, Gulf Coast Hotel Management, Inc. is a dynamic,
growing, and evolving employer. Even though our hotels are
primarily places to work and earn a living, Gulf Coast offers more
than that! We provide a friendly atmosphere where you can work,
grow and advance in a supportive environment. We care about our
team, and we’re committed to supporting our Associates. The Guest
Service Representative is the face of the hotel. In this role you
will be responsible for providing outstanding customer service to
all hotel guests, checking guests in and out of the hotel, managing
reservations, and resolving any guest issues that arise. The ideal
candidate will have excellent communication skills, a positive
attitude, and a strong dedication to providing the highest level of
service. Honesty and integrity must be paramount in all that you
do. What We Offer Health and Dental Insurance for Full Time
Associates 401(k) with Employer Match for all Associates Paid time
off for ALL Associates per Associate Guide Company pays six
holidays for Full Time Associates Time and half for hours worked on
designated holidays for all Associates. Employee Assistance Program
for Associates and household members Employee Discount Program
Employee Hotel Guest Room Program Employee Referral Program
Keywords: Gulf Coast Hotel Management Inc, Lakewood , Guest Service Representative (GSR), Hospitality & Tourism , Auburn Hills, Ohio
