EMS Operations Manager
Company: NorthPoint Search Group
Location: Detroit
Posted on: April 3, 2026
|
|
|
Job Description:
EMS Operations Manager To Apply Now - email your resume to
[email protected] Who: An experienced and credentialed EMS leader
with at least three years in both paramedic and management roles.
What: Oversee clinical operations, personnel, vehicle deployment,
communications, and service delivery across multiple EMS bases in
Michigan. When: This full-time position is available for immediate
hire. Where: Dearborn / Detroit Michigan area Why: To ensure
exceptional patient care and timely ambulance response through
high-performing teams and operational excellence. Office
Environment: Field-based leadership with direct oversight of mobile
units, team performance, and administrative processes. Salary:
$90-$95k Position Overview: This role leads all aspects of a
dynamic EMS operation, ensuring timely response and high-quality
care across emergency and non-emergency service lines. The position
works closely with executive leadership to drive strategic growth,
maintain compliance, and enhance operational performance. Key
Responsibilities: Lead EMS operations including 911 and
interfacility transport services across Michigan. Oversee hiring,
training, performance evaluations, and HR-related decisions.
Monitor and manage budgets, staffing levels, and service metrics.
Ensure vehicle and equipment readiness, regulatory compliance, and
quality assurance. Serve as a liaison to hospitals, public safety
agencies, and government entities. Respond to service inquiries and
handle operational issues 24/7. Supervise Field Training Officers
and coordinate continuing education. Report to leadership monthly
with performance analytics and improvement plans. Support protocol
development and technology implementation. Maintain records,
certifications, and regulatory documentation. Qualifications: High
School Diploma required. Valid Driver’s License. State or National
Registered Paramedic certification. Minimum 3 years experience as a
paramedic in emergency services. Minimum 3 years experience in EMS
leadership or management. If you’re interested in learning more
about this opportunity or would like to discuss your
qualifications, please apply now.
Keywords: NorthPoint Search Group, Lakewood , EMS Operations Manager, Healthcare , Detroit, Ohio
