HVAC Installer - Veterans Encouraged to Apply!
Company: Sila Services
Location: Northfield
Posted on: February 14, 2026
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Job Description:
Job Description Job Description Jackson Comfort Services - HVAC
Installer Jackson Comfort Services is Northeastern Ohio's premiere
employer within the HVAC & Plumbing industry. Our focus on
providing a best-in-class workplace and world-class service has
opened the need for an HVAC Installer to join our team! Whether you
are a seasoned veteran or a novice; if you have a “can-do” spirit
and a drive to succeed we want you to come grow with us! Why
Jackson Comfort? When you join Jackson Comfort Services, you’re not
just joining a company, you’re joining a team of passionate, highly
trained and ambitious individuals who pride themselves on being the
best in the industry. Our company cookouts, holiday parties,
employee appreciate celebrations, and team building activities help
make work feel a little less like work. As a top workplace, Jackson
Comfort Services seeks out the best people and helps put them on
the right path, with opportunities for continued education,
advanced training and career growth . Your success truly matters to
us . As a member of our family, you’ll be encouraged to reach new
heights, hone your craft, and advance in personal development. The
lessons and skills you are taught here, will set you up for
lifelong success. When we hire, it’s not only experience that we
look for. If you’ve got the right attitude, ambition, and desire to
excel in the trades, we’ll ensure that you get the proper training
to succeed. We demonstrate this commitment every day, it’s our
investment in employee growth that makes Jackson Comfort Services a
premier place to work. What else is in it for you? - Comprehensive
Health & Dental Insurance - Life Insurance - Long-Term and
Short-Term Disability Plans - Retirement Plan with Company
Contributions - Company Vehicles for Technicians - Company Provided
Tools & Tool Allowance - Uniforms - On-The-Job Training - Paid
Holiday’s & Vacations - Incentive Pay - Access to Cutting-Edge
Tools & Technologies - Advancement & Career Growth Opportunities -
And More! As a Residential HVAC Installer at Jackson Comfort
Services, you will play a vital role in our mission to provide
superior HVAC installations for our residential customers. Working
in a crew of two, alongside an Install Apprentice, you will be
responsible for safely and efficiently installing HVAC systems
while upholding the highest standards of craftsmanship and customer
service. Key Performance Indicators (KPIs) for Residential HVAC
Installer: Customer Satisfaction: Maintain customer satisfaction
rate through post-service surveys and feedback. Strive to exceed
customer expectations and resolve any concerns promptly.
Installation Quality: Maintain a consistently high level of
installation quality, as evaluated through post-installation
inspections and customer feedback. Efficiency and Productivity :
Complete HVAC installations within the established timeframes,
meeting or exceeding the company's productivity standards.
First-Time Installation Success : Achieve a first-time installation
success rate as established by the Installation Manager, ensuring
minimal revisits or callbacks due to installation-related issues.
Technical Proficiency : Continuously update and enhance technical
skills, staying informed about the latest installation techniques,
manufacturer guidelines, and industry best practices. Safety
Adherence : Maintain a perfect safety record, strictly adhering to
all safety protocols and guidelines. Ensure zero safety incidents
or accidents within the performance period. Mentorship and Guidance
: Provide effective mentorship and guidance to the Install
Apprentice, contributing to their skill development and ensuring a
positive learning experience. Professionalism, Appearance, and
Customer Communication: Demonstrate excellent communication skills
when interacting with customers during installations. Uphold a
professional appearance and demeanor while representing Jackson
Comfort during installations, earning high marks for
professionalism from customers. Accuracy of Documentation :
Maintain accurate and complete documentation of installation
details, equipment used, and any modifications in the company's
systems, such as Service Titan. Team Collaboration : Work
collaboratively with the Install Apprentice and other team members,
fostering a positive and supportive work environment that promotes
teamwork. Continual Improvement : Actively participate in
performance reviews and self-assessments, identifying areas for
personal improvement and setting development goals to enhance
overall job performance. Pursue additional certifications and
training opportunities to expand expertise and proficiency in
installing various brands of HVAC equipment. Installer and
Apprentice Development : Monitor and track the progress of the
Install Apprentice, providing regular feedback and opportunities
for growth and skill advancement. Timeliness and Punctuality :
Maintain a consistent record of punctuality and attendance,
arriving at installation sites and appointments on time. Additional
duties as assigned Join our team and become an integral part of
Jackson Comfort's commitment to exceptional HVAC installations,
customer satisfaction, and technical excellence. Apply now to
embark on a rewarding career journey with us! We may use artificial
intelligence (AI) tools to support parts of the hiring process,
such as reviewing applications, analyzing resumes, or assessing
responses. These tools assist our recruitment team but do not
replace human judgment. Final hiring decisions are ultimately made
by humans. If you would like more information about how your data
is processed, please contact us.
Keywords: Sila Services, Lakewood , HVAC Installer - Veterans Encouraged to Apply!, Engineering , Northfield, Ohio
